About Us
The Warehouse-1 Group Ltd was created as an Internet based company focussed on providing a huge range of products at competitive prices for a wide range of vehicles, backed up by great service and a secure, friendly, and easy-to-use internet shopping experience.
Within the Warehouse-1 Group Ltd are a number of websites each designed for a specific purpose. For instance, if you are looking for a part for a Peugeot then our www.pugspares.co.uk website caters solely for Peugeots; www.citispares.co.uk is for Citroens and www.justjagsuk.com for Jaguars and so on. The point being that you can be confident that any part listed on the Peugeot site is a part that is right for a Peugeot and a part listed on the Citroen website is for a Citroen.
Our whole philosophy is to ensure that you, the customer, is confident that as you are spending your money you must be sure that the part you order is going to be the right part for your car. There are too many websites where you are expected to work out which part is for whatever model and eventually see is a product listed for multiple vehicles
We are in the process of launching sites listing only headlights, another for door mirrors, another for brakes and callipers and more vehicle specific sites are planned.
All of the sites are managed by our robust and comprehensive ‘back-office’ system which automates many of the administration functions, helping us keep costs down and so passing savings to you.
Customers are invited to register with us and to create their own ‘virtual garage’. This ‘virtual garage’ helps ensure we check the part you ordered is the right one for your registered vehicle.
The sites have been designed to be simple and easy-to-use and (most importantly) secure. We have designed the system in such a way we do not see (or have access to) your credit/debit card details. When you go though our buying process you are actually taken to the Royal Bank of Scotland’s Wordpay system to make your payment. The payment process will have the look and feel of whichever website of ours you use and you can be confident the RBS Worldpay system is one of the most secure in the world.
Fraud is a growing problem with Internet shopping so we have designed some of our own security checks in order to protect you as the customer and us as the supplier.
Our ‘shops’ are open 24/7 and we ship worldwide.
When you place an order with us you’ll receive a confirmation email from us. You have the ability to see the status of your order at anytime. You’ll receive an email telling you when the parts have been dispatched and yet another telling you the payment process is complete.
As a result of our experience our Peugeot website is recognised as the UK’s largest independent Internet based supplier of Peugeot parts and our Jaguar website is the UK’s largest supplier of new and used Jaguar parts. All of the other websites are growing in terms of turnover and all are consistently in the top listings on the entire relevant search engines.
Despite our success, we are continually striving to improve so your comments and suggestions are most welcome. As a family-owned company with a history stretching back many years, our values of reliability, honesty, consistency, and competitiveness remain central to our business ethic. We value all of our customers old and new. If you would like more information on any aspect of The Warehouse-1 Group Ltd or any of our trading divisions please email using this link.
